What our Customers say...


SERVPRO of Southwest Brooklyn was extremely courteous, professional and explained their process before and after each step, which gave me extreme confidence having them in my home. They worked hard to complete the cleanup quickly. I would recommend them to family and friends, Thank you!

I’m so grateful to the team at SERVPRO of Southwest Brooklyn for doing such a great job cleaning up the water that occurred when washing machine flooded my home. They were kind and courteous even though it was late at night. I highly recommend SERVPRO!

They did a great job with the cleanup with very little impact to my business operations. I would highly recommend them to anyone needing disaster cleanup and restoration services.

After the extensive fire damage that started in our garage, SERVPRO has been with us every step of the way, from securing our home, developing an inventory of household items, cleaning up the damage, and rebuilding.  We have been particularly impressed the professionalism, know-how, and collaborative nature of the entire SERVPRO team.

The team was very professional, on time and within budget during our recent flood and rebuild. All members of the team were personable, polite and very understanding of the stress a homeowner feels during the process. Great professionalism with the proper concern.

Fast, easy to work with, no problems at all. I feel very confident in recommending SERVPRO to anyone!

SERVPRO was compassionate, informative and dependable.

Your team did an excellent job, the results exceeded our expectations.

Glad we chose SERVPRO of Southwest Brooklyn for our property restoration. They were friendly, knowledgeable, professional and fast. I hope we won't need these services again, but if we do we will for sure be calling SERVPRO!

When my commercial property had a messy water damage... I called SERVPRO because I had heard good things about them, I made a great decision! They immediately started extracting the water, the crew did a packout to avoid additional damages and speed up the drying and recovery process. I was impressed by their attention to detail and their professionalism! Needless to say...SERVPRO is now my number one company to call when property disaster strikes! I even had them clean my air duct system!! Thank you to the staff and managers at SERVPRO of Southwest Brooklyn!

The SERVPRO staff was prompt, courteous, and attentive to my concerns after we experienced fire and smoke damages to our home. I was very impressed with the entire staff/technicians. Their service was prompt and all equipment, procedures and paperwork were explained thoroughly. They made sure that I was well informed throughout the entire job and their services exceeded my expectations! Would recommend them!

Had a great experience with SERVPRO of Southwest Brooklyn and could not be more pleased with the service and professionalism the entire staff provided. They were compassionate and knowledgeable through our water damage concerns and cleanup to the reconstruction process. SERVPRO provided excellent work and communication, would recommend to anyone in need of property disaster cleanup and restoration services in Brooklyn or Queens.

Very pleased with the water extraction and storm damage restoration services for our Brooklyn office and warehouse facility. SERVPRO Staff was very courteous, and knowledgeable, the manager and crew worked hard to cleanup and restore our building and inventory quickly, I would trust them, again to get our cleanup and restoration done right, our business has returned to normal.

So grateful to SERVPRO’s staff for their help during the aftermath of our residential/home fire. The manager and crew were very helpful throughout a very difficult process, from our initial inspection and cleanup to the removal, salvaging and restoration of our property and processions. I can’t thank them enough for their patience and consideration, it’s hard to imagine the full amount of damage sustained by our property, but with their hard work and effective restoration procedures, our home is ours again.

We are so pleased with SERVPRO of Southwest Brooklyn they did an amazing cleaning of our commercial kitchen! Pleasant to work with, professional, efficient and experienced, this team is the full package! Thank-you!

SERVPRO came quickly, assessed what the cleanup and restoration would cost and had their crew out there the next day to remediate the damage, and dry out the space. What started out as a disaster was quickly addressed and restored. Grateful! 

SERVPRO of Southwest Brooklyn came highly recommended, when my commercial facility suffered a fire disaster. I couldn’t be happier with the way they handled a very bad situation for my business. The staff was courteous, patient and professional throughout the whole process. No detail was overlooked, and we couldn't be more pleased with the work that was done. Thank you for getting our business back open quickly.

I would highly recommend SERVPRO of Southwest Brooklyn to anyone who needed restoration or commercial cleaning services. Juan answered and addressed all our questions and concerns.

The entire staff was helpful and friendly. I can’t thank the SERVPRO of Southwest Brooklyn team enough for providing exceptional restoration and cleanup services following our recent water damage event. Their knowledgeable and professional staff cleanup up everything like new, to restore our commercial facility quickly and completely. Our patrons didn’t even know we had plumbing issues in the building, thank you so much for your help through this ordeal.

I am so pleased with the professional and knowledgeable staff that helped with cleaning and repairing my kitchen after a recent water damage. I want to thank the SERVPRO of Southwest Brooklyn team for going out of their way to make sure everything was done properly and to my satisfaction. The SERVPRO crew and manager was prompt and courteous throughout this very stressful process - your company provided excellent service! I would strongly recommend SERVPRO of Southwest Brooklyn, to anyone and I thank you and your staff again for your outstanding service! Thank you!

SERVPRO of Southwest Brooklyn provided excellent water mitigation and restoration services following a water damage at our commercial property. Our office was flooded during a plumbing incident to our fire suppression system and much of the carpets, flooring, walls and ceiling tiles needed to be replaced or restored. The team took great care in measuring the moisture in our property and diagnosing a proper procedure to dry our offices and storage rooms to avoid additional secondary damages including possible mold growth. We additionally, used them for cleaning our HVAC units following the event. Our Brooklyn business is thankful to have SERVPRO taking care of the repairs and restoration process, we will recommend them in the future to anyone who needs a property damage situation taken care of quickly and effectively. Thank you!

Had a small fire in my apartment, SERVPRO of Southwest Brooklyn was great. They were very professional, I would highly recommend. 

Extremely helpful and professional. I had a pipe burst that flooded my basement. SERVPRO of Southwest Brooklyn responded quickly and I could not have asked for better service. 

SERVPRO of Southwest Brooklyn was extremely helpful throughout the entire process. The entire team was very friendly and professional. 

Great company, very helpful throughout the process. Highly recommended 

Best restoration company ever! Quality people did an excellent job!

A very good crew with the best service.

Very professional, clean, tidy and complete. Very impressed.

Get more workers like Luis. Staff was very courteous.

Great service, professional and quick!

Dominick was excellent as was his assistant. He was a pleasure to deal with.

When you experience an event inside your home that affects your family, it is very challenging. Continued to be a resource during those initial 36 hours with me and my family. Jerry could not have been more helpful. Having Jerry as a first point of contact helped us get through this situation. He has a great, friendly personality that really made the process easier. He was a tremendous resource that delivered every time I asked for something.

Frank Leimeister is a true professional! He's responsible, accessible and tells you how it is. His team did a tremendous job and i'm thankful for all their help.

Perhaps to have Frank Leimeister conduct seminars to teach others how to treat people's houses like he does!

Thank you! Especially for checking in after the initial cleanup!

I can't say enough about the service received from SERVPRO. Thanks! Pamela Wolff